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Refund Policy

Effective Date: 03/01/2025

At Zoom Mortgage Compliance, we strive to provide high-quality compliance resources to support mortgage professionals. Due to the nature of our digital products and memberships, we maintain a strict no-refund policy once materials have been downloaded or accessed.

No Refunds for Digital Products & Memberships

  • Once a member has downloaded any compliance materials, refunds will not be issued.
  • Membership fees are non-refundable, including annual and monthly plans.

Membership Cancellations

  • Members can cancel their subscriptions at any time, but cancellations will apply to the next billing cycle.
  • No partial refunds will be given for unused time on an active membership.

Unauthorized Sharing

  • Compliance materials are for the exclusive use of the registered member’s mortgage company.
  • Sharing digital resources with other mortgage companies or professionals outside of the membership is strictly prohibited.

If you have any questions regarding our refund policy, please contact us at zmcteam@zoommortgagecompliance.com before making a purchase.